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The Norhart Blog

News, Design, CX, Culture, Travel, Tips & More!

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Employee Appreciation

Don’t appreciate your employees only on special occasions; Instead, make it a standard practice to show your gratitude regularly. No occasion is necessary. Why give appreciation to employees periodically when you can all year long? It may sound simple, but often appreciating employees gets overlooked. A few examples of this might include admiring specific actions, acknowledging their interests, or giving a gift. The easiest way to do so is to just tell them. Saying thank you only tak

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Emily Rice

Jan 21, 2019•1 min read

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Listen to Understand not to Reply

Think about it, the word listen and the word silent are spelled with the same letters. In order to be a good listener, we first need to learn how to be silent. That includes, not thinking about how you’re going to reply when another person is talking. “The biggest communication problem is we do not listen to understand. We listen to reply,” Stephen Covey. Even though you might have a lot to say, sometimes it’s best not to respond. In silence, without distractions, that’s when people fe

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Emily Rice

Jan 18, 2019•1 min read

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The Ideal Rental Reference

It can be a dauting task when it comes to qualifying for an apartment. Landlords and property managers will be asking you questions from all areas of your lives. They’ll ask about your current or recent employers, your income, relationship, and education. It can be unsettling to share your personal information to people you don’t necessarily know, just to get an apartment. Afterall, you’re sharing personal information. To make the process easier, we suggest having strong referrals to your

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Emily Rice

Jan 16, 2019•2 min read

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Removing Pain Points for Employees

I was away at a conference last week when the internet when down at one of our offices. Our business relies heavily on technology to operate many aspects of our company. Without internet, one might say we’d be sitting ducks. Except that’s not what happened. Instead, on their own, staff members worked through the issue to find a solution. Now, each member of the team had their own responsibilities in their line of work to be working on. They could have easily pushed the problem aside to get

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Emily Rice

Jan 16, 2019•2 min read

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Great Leaders Actually Care

A naïve leader sees their position as one of great privilege. They feel that their needs should come first. Great leaders understand that they serve the people they lead. They understand that they are in a position of great sacrifice. Last week, I created a big problem. I accidentally allowed two insurance agents to put in dozens of hours of work to prepare bids with the same insurance carrier. The insurance industry works in an odd way. An insurance carrier will always give you the same q

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Mike Kaeding

Jan 14, 2019•2 min read

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Happiness Inspires Productivity

Why do managers think that when they demoralize their employees, that they will perform better? When a manager screams at their employees, nit-picks over submittals, criticize their every action, or places unattainable expectations on them, it’s not doing anyone any good. Stress is a sensation produced by the adrenal glands to alarm our brain either to fight or flight. Stress can make a person feel like they’re in a state of attack. That they either need to confront or escape danger. "W

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Emily Rice

Jan 11, 2019•1 min read

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Help Yourself by Helping Others

A person can help another person without realizing that helping is what they are doing. Why, because helping can come in many ways. Helping doesn’t necessarily mean mowing their grass or buying them lunch. Helping someone could be a gentle wave or a smile when walking past them. Helping someone could simply be listening to their problems, offering advice, and standing by their side through hard times. One small act of kindness can go a long way. You might not remember the faces of pe

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Emily Rice

Jan 9, 2019•1 min read

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Create Personal Development Opportunities

Within the workplace, what would you like to improve? Maybe it’s that you would like to manage your time more efficiently. Or that you want to improve relationships with people at work. How about to increase your knowledge of the industry. To gain more clients. To Stay ahead of your competitors. To Improve emotional intelligence. Or, perhaps it’s to enhance your listening skills. Whatever it is, it’s important to follow through. However, one goal or motivator is not the same fo

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Emily Rice

Jan 7, 2019•2 min read